Citroen Europass

Citroën EuroPass Australia

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Your Citroën Euro Pass includes:

A brand new left-hand drive Citroën or DS vehicle

New car factory warranty

Comprehensive vehicle insurance (including fire, theft and third party) with NO excess

  • Insurance also includes cover for fuel inversion (wrong fuel), glass and punctures! (Rental cars often exclude these items.)
  • Unlimited mileage
  • Free collection and return within France
  • Great value delivery/return fees if you wish to collect/return outside France
  • All paperwork and payment completed before you depart Australia
  • A minimum driver age of 18 years, with a full drivers licence (Note: International Drivers Permit highly recommended and/or compulsory in some European countries)
  • No maximum driver age (as long as you have a full drivers licence)
  • No extra driver fees (conditions apply – refer Booking Conditions)
  • 24/7 Assistance call centre in case of accident, fire, theft, vandalism or breakdown
  • Comprehensive documentation including tips and advice for driving in Europe
  • Emergency triangle and one reflectorised jacket (to comply with French law)

You will receive comprehensive documentation before you leave Australia with collection/return location instructions.

Who can drive a tax-free vehicle?

The minimum driver age is 18 years (no maximum driver age) and you must hold a valid driving licence recognised in the EU. If you hold a full Australian drivers licence, an International Drivers Permit (in conjunction with your Australian licence) is highly recommended (compulsory in some countries).

The leased vehicle may be driven only by the holder of the Citroën Euro Pass Order Form (the “Contract Holder”) or his/her Partner (i.e. spouse or legal co-habitant), direct descendants or ascendants, if they qualify for the scheme (refer “Eligibility”) and hold valid driving licences (as noted previously).

Direct ascendants/descendants may only drive the vehicle locally and cannot drive across country borders without the Contract Holder.

The spouse/legal co-habitant can cross country borders, even if the Contract Holder is not in the vehicle.

Other drivers (not descendants/ascendants/spouse/legal co-habitant) can only drive the vehicle if they meet the same Eligibility conditions as the Contract Holder and the Contract Holder is inside the vehicle and unable to drive due to an emergency or exceptional circumstances.

The leased vehicle may not be used in any way to generate any income, profit or gain.

Note: it is the Contract Holders responsibility to ensure they are aware of the driving requirements through each European country.

What sort of insurance do I have?

Your Citroën Euro Pass contract includes a comprehensive insurance policy including accident, fire, theft and third party cover with no excess.

I am travelling with children – what is the rule with regard to child seats?

The rule in France is that all children under 10 years must be in a child restraint, based on their weight.

Do I need an International Drivers Permit (IDP)?

An International Drivers Permit (IDP), in conjunction with your Australian driver’s licence, is compulsory in some European countries, and highly recommended in others.
For the relative small cost, compared to the overall cost of your holiday, we recommend that all customers obtain and use an IDP in conjunction with their Australian driver’s licence.

If I book a car that is too small/big can I upgrade/downgrade on arrival?

As your vehicle has effectively been built for you and registered/insured in your name, it is not possible to upgrade or downgrade on collection. It is therefore imperative that you choose your size of vehicle carefully.

Do I get a full tank of fuel on collection, like with a rental car?

No, you will receive just 10-15 litres of fuel in your vehicle, so you should make a fuel station your first stop. This also means that you can return your vehicle with as little fuel as possible.
Note: there is the possibility to pre-purchase your first tank of fuel – this must be requested at time of booking your vehicle.

Will my vehicle come with all the equipment required by individual countries?

Your vehicle will come with an emergency triangle and one safety vest. The safety vest must be stored inside the vehicle (not in the boot). If a situation requires you to exit your vehicle on the side of a road you must put on a vest before leaving the vehicle.

Any other equipment that may be required in some countries are your responsibility.

Do I have to service my car?

Your Citroën or DS vehicle will require a service at either 20,000kms or 30,000kms depending on the model. Refer to the service card delivered with your vehicle. Servicing can only be done at a Citroën/DS garage.



Bordeaux Airport

Nantes Airport

Brest Airport

Nice Airport

Calais Dockside

Paris City (Porte de Saint-Cloud)*

Geneva Airport, France

Paris Orly Airport*

Lyon Airport

Paris Roissy CDG Airport*

Marseille Airport

Pau Airport

Montpellier Airport

Toulouse Airport

Mulhouse-Bale Airport

* PARIS CITY (Porte de Saint Cloud) is located to the south-west of the central city, near a Peripherique entrance/exit (very handy!).
* PARIS ORLY AIRPORT is south of Paris and ideal if travelling to/from the south or west of Paris – open 7 days.
* PARIS ROISSY CDG AIRPORT is north east of Paris and ideal if travelling to/from the north or east of Paris – open 7 days.

European Delivery and Return Locations

Currently being updated